Last updated: January 1, 2025
We collect information you provide when creating an account or using our services, including: full name, email address, phone number, country of residence, government-issued ID documents (for KYC), cryptocurrency wallet addresses, and transaction history.
We use your data to: operate and improve our platform, process transactions, verify your identity for KYC compliance, send account notifications, prevent fraud, and comply with legal obligations.
We do not sell or rent your personal information. We may share data only with regulatory authorities when required by law, identity verification providers, and fraud prevention services. All third parties are bound by confidentiality agreements.
We implement industry-standard security including 256-bit SSL encryption, secure password hashing (bcrypt), and regular security audits.
We retain personal data for as long as your account is active and up to 7 years after closure as required by financial regulations.
You have the right to access, correct, or request deletion of your personal data (subject to legal requirements). Contact us at service@c-vault.vip to exercise these rights.
Privacy queries: service@c-vault.vip